In effort to do our part to keep you, our employees, and our communities healthy; we will be available for full-service banking at our branch drive up lanes from 10 AM to 4 PM, Monday through Friday and 9 AM to 1 PM on Saturday. During these times, our lobbies will be available, by appointment, for clients that need to access their safe deposit boxes or other services. Know that during appointments, we will be adhering to CDC recommendations as it relates to best practices for social interactions during this time. This will allow us to practice social distancing as your health, along with the health of our employees and communities, are paramount. To review a full list of branches hours, please visit our locations page.
We want you to know we are open and here for you during these challenging times. Regardless of what changes are to come, our plan is to help you and our communities.
The health and safety of our clients and employees, as well as our communities, is one of our top priorities. With that in mind, we want to share what precautions we are currently taking as it relates to the novel coronavirus (COVID-19).
- Placed extra cleaning items and hand sanitizer within our locations for the usage of our clients and employees.
- Increased our frequency of branch cleanings.
- Provided our employees with reminders on how to stay healthy and safe.
- Encouraged them to stay at home and contact a doctor if they are not feeling well.
As always, our aim is to make banking as easy and efficient as possible for you regardless of the situation and have contingency plans in place to prevent service disruptions. We are open for business but we understand you may prefer other methods of banking during this time. We encourage you to use our online banking and mobile app tools. Among the helpful features found on our app, you can remote deposit checks as well as send money using Zelle® .
We are committed to assisting you if you’re experiencing financial hardships due to this situation. Please contact us to navigate the potential impact it may be causing on your personal and business finances. Click here to learn more about the Paycheck Protection Program under the CARES Act.
Unfortunately, malicious actors who launch cyber attacks will look to take advantage of this situation and we encourage you to have a heightened sense of awareness regarding your online security. To learn about possible attacks and how to safeguard yourself, click here to read our article on How to Protect Your Financial Information and Identity.
As we monitor the situation, we will continue taking proper precautions as outlined in our policies and will adjust our actions based on recommendations from the Illinois Department of Public Health (IDPH), the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and additional local and government health organizations.
We appreciate your understanding during this time as we continue to keep your health and safety, along with the well-being of our employees and communities, in mind. If you have any questions, please call us at 630.570.7730 or live chat with one of our colleagues using our our chat feature in the bottom right hand corner of our website.
Stay healthy and safe.
Republic Bank of Chicago