Business banking at republic bank

Zelle®
for Your Small Business

Republic Bank + Zelle

Send and receive money with Zelle®.

Zelle® is a convenient way for your small business to send and receive money. Use Zelle® to accept payments from your customers or pay an eligible vendor, supplier, or employee.1

Business women on the phone about her business savings account

Enroll with Zelle® in three easy steps!

  1. Log into the Republic Bank of Chicago Biz app.
  2. In the main menu, select “Send Money with Zelle®.”
  3. Enroll your email address or U.S. mobile number.

Now you’re ready to start sending and receiving money with Zelle®. Next time you need to be paid, ask for Zelle®!

Questions?

Business person looking at their business mobile banking app

Why use Zelle®?

It's easy.

Your customers can pay you with Zelle® right from their banking app, allowing you to receive payments while on the go with no extra hardware or trip to the bank.

It's fast.

Enhance your cash flow. No need to wait for a check to clear; payments are sent directly to your bank account, typically within minutes.1

It's safe.

No need to provide your account information to send and receive payments1 with Zelle®.

Facts, Answers, and Questions

Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into the Republic Bank of Chicago Biz app or online banking. In the main menu, select “Send money with Zelle®“.

Enter your email address or U.S. mobile number, receive a one-time verification code, enter it, accept the terms and conditions, and you’re ready to start sending and receiving money with Zelle®.

To send money with Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.1

If the small business or consumer you send money to has already enrolled with Zelle® through their banking app, the money is sent directly to their bank account and cannot be canceled. It’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

To receive money using Zelle® with a small business account, share your enrolled email address or U.S. mobile number with your customers and ask them to send you payment with Zelle® right from their banking app. No need to share any sensitive account details. After the consumer sends you payment with Zelle®, you will receive your money directly into your enrolled bank account.

To request money using Zelle® with a small business account, click “Send Money with Zelle®,” select “Request,” enter the individual’s email address or U.S. mobile number, confirm the recipient is correct and tap “Request.”2

If your customer is using Zelle® through their banking app, they’ll be able to pay you with Zelle®. You’ll receive a payment notification once your customer has sent you money in response to your request. If your customer is enrolled in the Zelle® app, they will not be able to send you money with Zelle®, and you should arrange for a different payment method.

You can use Zelle® if you have an eligible account type. If you do not see your business account listed to enroll in Zelle®, please call us at 800-526-9127.

No, Republic Bank of Chicago does not charge any fees to use Zelle® with a small business account.

Your mobile carrier’s messaging and data rates may apply.

Neither Republic Bank of Chicago nor Zelle® offers purchase protection for payments made with Zelle®.

No, Zelle® payments cannot be reversed.

You can only cancel a payment if the small business or consumer you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our customer support team at 800-526-9127 for assistance with canceling the pending payment.

If you send money to a small business or consumer that has already enrolled with Zelle® through their bank or credit union’s mobile app, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

If you try to send money to a consumer who is enrolled in the Zelle® app, the payment won’t go through and a message will pop up to let you know the payment cannot be completed. With small business accounts, Zelle® does not currently support sending or receiving money to users enrolled in the Zelle® app.

If you sent money to the wrong person, please immediately call our customer support team at 800-526-9127 so we can help you.

Please contact our customer support team at 800-526-9127. Qualifying imposter scams may be eligible for reimbursement.

Keeping your money and information safe is a top priority for Republic Bank of Chicago. When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your Republic Bank of Chicago account safe.
In order to use Zelle®, the sender and recipient’s bank or credit union accounts must be based in the U.S.

Whether you use Zelle® with a small business account or a consumer account, Zelle® uses the same network to initiate payments to small businesses and consumers.

Consumers who are already enrolled with Zelle® through their banking app don’t need to do anything different to send money to a small business.

The experience is slightly different for small businesses, as small businesses cannot currently send payments to or receive payments from consumers who are only enrolled in the Zelle® app.1

Please call Republic Bank at 800-526-9127 so we can help you.

There are a few ways you can encourage your customers to pay you with Zelle®.

Tell customers verbally that you accept payments with Zelle®, and that they can easily send you money right from their banking app.

Include it on an invoice. We recommend adding “I accept payments with Zelle®” or “Pay me with Zelle®”.

Use Zelle® to request money from your customers (which will send them a notification telling them you’ve requested payment with Zelle®).2

Download Zelle® marketing assets for free from zellepay.com and add them to your website, social media and more!

Please note, you’ll only be able to receive payments from consumers using Zelle® through their financial institution’s banking app. You will not be able to receive payments from consumers enrolled in the Zelle® app.

Simply log into the Republic Bank of Chicago Biz app or online banking and select “Send Money with Zelle®.” Then, enter an email address or U.S. mobile number to connect to your small business bank account.

Important note: If you already use Zelle® for personal use, you must use a different email address or U.S. mobile number than the one you used to enroll your personal bank account. For example, [email protected] would be connected to your personal checking account, and 555-555-1234 would be connected to your small business bank account.

The Zelle® QR code feature is currently not available at Republic Bank of Chicago, but we’re working hard to offer the ability to use a Zelle® QR code.

In the meantime, Zelle® still provides a fast and easy way to receive money by sharing your enrolled email address or U.S. mobile number with your customers1.

It's about more than debits and credits.

At Republic Bank, it’s important to us to provide you and your business with the resources you need to have a bright financial future.

Explore our posts and learn more about credit score myths, savings strategies, the benefits of smaller local banks, and more.

Got questions?
Get answers.

At Republic Bank, our business bankers work hard to learn your story and become your advocate.

Get connected with us, and put Chicago’s hardworking bank to work for your business today.

1To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience. Transactions between enrolled users typically occur in minutes.

2Payment requests to persons not already enrolled with Zelle® must be sent to an email address.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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