Contact Us

We’re here to answer all of your financial questions. Please choose the most convenient method to contact us today.

Your Customer Service Options

New Accounts & Services

Call 800.526.9127

Bank by Phone

To access account information, make balance inquiries, transfer funds, verify deposits and withdrawals, and find out about specific check status.

Call 877.615.8728 anytime!

Online Support

Call 866.296.4035 for 24/7 support for your online banking needs.

Insight Prepaid Cards

Cardholders call 888.572.8472 if you have questions.


SimplyPaid Prepaid Cards

Cardholders call 888.234.7812 if you have questions.


Cash Express Prepaid Cards

Cardholders call 855.631.3036 if you have questions.

Report a Lost or Stolen Debit Card

Call 800.236.2442 anytime!


To contact us via email, please click here.

Please include the reason you’re contacting us in the title of the email.

Please note, this is an unsecured message. Do not include account numbers, social security numbers, date of birth or other sensitive information.

Branch Locations

ATM Locator

Order Checks